Privacy Policy

 

 

Who we are

H3 Consultancy Ltd (“we”, “our”, or “us”) is a UK-based compliance consultancy providing compliance and regulatory support services to mortgage brokers.

Our website address is: https://www.h3consultancy.co.uk

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


What personal data we collect and why we collect it

We only collect the personal information that you choose to provide to us when contacting us through our website.

This may include:

  • Your name
  • Telephone number
  • Email address
  • Any information you include within your enquiry

We collect this information solely to:

  • Respond to your enquiry;
  • Contact you regarding our services;
  • Provide information you have requested.

Our lawful basis for processing this information is our legitimate interest in responding to business enquiries and, where appropriate, taking steps prior to entering into a contract.

We do not knowingly collect any special category (sensitive) personal data through our website.


Comments

Comments are disabled on this website.

Visitors cannot leave comments, and no comment data is collected.


Media

Visitors cannot upload media files to this website.

Images displayed on this website are uploaded by H3 Consultancy Ltd for informational purposes only.


Contact forms

If you contact us using our website contact form, we collect the information you provide, which may include:

  • Name
  • Telephone number
  • Email address
  • Your message

We use this information solely to respond to your enquiry and provide information about our services.

To help protect our website from spam and automated submissions, our contact form may use Google reCAPTCHA. This service analyses certain technical information, such as your IP address and browser characteristics, to determine whether a submission is made by a human visitor. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

We do not use information submitted through our contact form for marketing purposes unless you have specifically requested further information or given your consent.

Contact form submissions are retained only for as long as necessary to respond to your enquiry and maintain appropriate business records.


Cookies

Our website uses cookies to ensure it functions correctly and to improve your browsing experience.

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept, reject or manage your preferences for non-essential cookies.

Essential cookies, which are necessary for the operation and security of the website, cannot be disabled through the cookie banner.

Any non-essential cookies, including analytics or third-party cookies (where used), will only be placed on your device after you have given your consent.

You can change or withdraw your cookie preferences at any time by revisiting the cookie settings available on our website or by adjusting your browser settings.


Analytics

We do not use analytics software to identify individual visitors.

Our website hosting provider may collect anonymous technical information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Date and time of access

This information is used for website security, maintenance and performance monitoring only and is not used to identify individual visitors.

If analytics are introduced in the future, they will only be used where appropriate consent has been obtained through our cookie consent banner.


Embedded content from other websites

Some pages on this website may include embedded content, such as videos, maps or documents.

Embedded content from other websites behaves in exactly the same way as if you had visited those websites directly.

These third-party websites may collect data about you, use cookies and monitor your interaction with their content. We encourage you to review the privacy policies of any external websites you visit.


Who we share your data with

We do not sell, rent or trade your personal information.

Where our website uses Google reCAPTCHA, limited technical information required for spam prevention may be processed by Google in accordance with Google’s Privacy Policy.

We may also share information with trusted third-party service providers who support the operation of our website, such as:

  • Our website hosting provider;
  • Our website maintenance provider (where applicable);
  • Our cookie consent provider.

We will only disclose personal information where required by law or where necessary to protect our legal rights.


How long we retain your data

We only retain personal information for as long as necessary.

Typically:

  • Contact form enquiries are retained only for as long as required to respond to your enquiry and maintain appropriate business records.
  • Technical website logs are retained in accordance with our website hosting provider’s retention policies.

Personal information that is no longer required is securely deleted.


What rights you have over your data

Under UK GDPR you have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal data where appropriate.
  • Request restriction of processing.
  • Object to processing where applicable.
  • Request a copy of your personal data in a portable format where applicable.
  • Withdraw your consent where processing is based on consent.

If you wish to exercise any of these rights, please contact us using the details below.


Where your data is sent

Personal information submitted through our website may be processed by our website hosting provider for the purpose of providing website services.

Where Google reCAPTCHA is used, certain technical information may be processed by Google. This processing may involve transfers of data outside the United Kingdom. Google applies appropriate safeguards for international data transfers in accordance with applicable data protection laws.

Where any personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.


Contact information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

H3 Consultancy Ltd

Website: https://www.h3consultancy.co.uk

Please use the Contact page on our website to get in touch.

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Information about making a complaint is available at: https://ico.org.uk


Additional information

How we protect your data

We take appropriate technical and organisational measures to protect the personal information we hold.

These measures include:

  • Secure SSL (HTTPS) encryption across our website.
  • Secure UK-based or GDPR-compliant website hosting.
  • Regular WordPress, theme and plugin updates.
  • Appropriate access controls for website administrators.
  • Password-protected administration accounts.
  • Routine website maintenance and security monitoring.

While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure.


What data breach procedures we have in place

In the event of a suspected or actual personal data breach, we have procedures in place to:

  • Investigate the incident promptly.
  • Assess any potential risks to individuals.
  • Take appropriate action to contain and resolve the breach.
  • Notify the Information Commissioner’s Office (ICO) where legally required.
  • Notify affected individuals where there is a high risk to their rights and freedoms.

What third parties we receive data from

We do not receive personal data about visitors from third parties.


What automated decision making and/or profiling we do with user data

We do not carry out automated decision making or profiling using personal data collected through this website.


Industry regulatory disclosure requirements

H3 Consultancy Ltd provides compliance consultancy services to mortgage brokers operating within the UK financial services sector.

This website is intended to provide information about our consultancy services only. It does not provide regulated financial advice, arrange mortgage products or offer financial services directly to consumers.

This Privacy Policy may be updated from time to time to reflect changes in legislation, guidance or our business practices. The latest version will always be published on this page.