Compliance Academy

The H3 Compliance Academy provides free FCA compliance guidance and practical resources for mortgage and insurance brokers, advisers and firms. Explore expert articles, checklists and best practice covering training & competency, competent adviser status, Consumer Duty, file reviews and regulatory compliance.

The changes are relevant to mortgage brokers and other regulated financial services firms, with a focus on tackling workplace bullying, harassment and violence.

Supporting vulnerable customers is an important part of running an FCA-regulated mortgage brokerage

It is no longer acceptable for mortgage brokerages to justify broker fees or administrative charges simply by pointing to market rates

Every mortgage broker has asked themselves the same question at some point...

This follow-up looks at the other side of the picture: the recurring errors we identify when reviewing files

Good Consumer Duty MI isn't about measuring everything you possibly can. It's about collecting the right information

Mortgage brokers are understandably asking whether they can use AI to improve efficiency, save time and support their advice process.

This depends entirely on what kind of cases you're writing, how you handle unsecured debts, and what your lenders demand in their agency terms.