H3 Consultancy Launches Compliance Academy to Support FCA-Regulated Mortgage and Protection Firms
Keeping up with FCA regulation has never been more challenging.
From Consumer Duty and vulnerable customer requirements to file reviews, financial promotions and ongoing compliance monitoring, mortgage and non-investment insurance firms are expected to demonstrate robust compliance while continuing to deliver excellent outcomes for customers.
At H3 Consultancy, we understand that compliance isn’t simply about understanding the rules – it’s about applying them in a practical way that supports your business.
That’s why we’re pleased to announce the launch of the H3 Compliance Academy – a growing online resource designed to provide practical guidance, regulatory insight and useful compliance information for FCA-regulated mortgage and non-investment insurance firms.
What This Article Covers
In this update, we’ll explain:
- Why we launched the Compliance Academy.
- Who the Academy is designed for.
- The type of content you can expect to find.
- How the Academy will continue to develop.
- How H3 Consultancy supports regulated firms beyond the online resources.
Why We Created the Compliance Academy
During our work with mortgage and protection firms across the UK, we’ve found that many businesses face similar compliance challenges.
Questions such as:
- What does the FCA actually expect?
- How should Consumer Duty be evidenced?
- What should Management Information include?
- What makes a good compliance file review?
- How should firms support vulnerable customers?
These are practical questions that require practical answers.
Rather than simply summarising FCA guidance, we wanted to create a resource that explains compliance in a clear, straightforward and business-focused way.
The Compliance Academy has been developed to help firms better understand their regulatory responsibilities and, more importantly, how to apply them in day-to-day business.
Practical Guidance, Not Just Regulation
The Compliance Academy is designed to bridge the gap between FCA requirements and everyday business practice.
Our articles focus on real compliance issues faced by mortgage and protection firms, providing practical guidance that firms can use to review and strengthen their own arrangements.
Topics include areas such as:
- Consumer Duty.
- Compliance monitoring.
- Management Information (MI).
- Mortgage file reviews.
- Vulnerable customers.
- Training and Competence.
- FCA expectations and good practice.
Where appropriate, we’ll also share our own observations based on the common themes and challenges we see when supporting regulated firms.
A Growing Resource for Mortgage and Protection Firms
The Compliance Academy is intended to grow over time.
We’ll continue adding new articles covering emerging regulatory developments, common compliance questions and practical guidance designed to help firms stay informed.
Alongside our Compliance Academy articles, we’ll also publish Regulatory Updates and H3 News to keep firms informed of significant FCA developments and company announcements.
Whether you’re a directly authorised firm, appointed representative or compliance professional, our aim is to create a resource that is both informative and practical.
Supporting Firms Beyond the Articles
While the Compliance Academy provides free guidance, every firm is different.
Many compliance questions require advice that takes account of a firm’s specific business model, processes and regulatory responsibilities.
H3 Consultancy continues to provide tailored compliance support across a wide range of areas, including:
- Consumer Duty implementation and reviews.
- Compliance monitoring.
- File reviews.
- Training and Competence.
- Regulatory support.
- Compliance consultancy for mortgage and non-investment insurance firms.
Our goal is to help firms build compliance frameworks that are proportionate, practical and aligned with FCA expectations.
Looking Ahead
Regulation will continue to evolve, and so will the Compliance Academy.
We’ll be regularly publishing new guidance, practical articles and regulatory updates to help mortgage and protection firms navigate an increasingly complex compliance landscape.
If there’s a compliance topic you’d like us to cover, we’d be pleased to hear from you.
Final Thoughts
The launch of the H3 Compliance Academy reflects our commitment to supporting FCA-regulated mortgage and non-investment insurance firms with clear, practical and accessible compliance guidance.
Whether you’re looking to strengthen your Consumer Duty framework, improve your compliance monitoring or simply stay up to date with regulatory developments, we hope the Compliance Academy becomes a valuable resource for your business.
We invite you to explore the articles currently available and check back regularly as new content is added.
Discover the Compliance Academy
The H3 Compliance Academy is continually expanding with practical articles covering key areas of FCA compliance for mortgage and non-investment insurance firms.
Browse the latest resources, stay informed of regulatory developments and discover practical guidance designed to help your firm maintain high compliance standards and deliver good customer outcomes.